Hanoi Allure Hotel

The service provided by the receptionists was exceptional and very welcoming. Even from the very start, Ms. Rory, our receptionist, entertained us right away, explaining the different amenities of the hotel and the best places to visit in the Old Quarter in Ha Noi. All of this was very useful and insightful in guiding us to have the best experience during our limited stay. Moreover, the receptionists were also very accommodating in serving us food and being available even though we had an early checkout of 4:00 AM. The service was more than excellent, and I could say the best throughout our trip to Vietnam!

The room was spacious, very clean, and with a comfortable bed and small sofa to sit and lounge on. There's a kettle for tea or coffee and two small bottles of water which they replaced every day which was very generous. In addition there's a filtered water cooler and which one can fill the bottles and reduce plastic waste. The shower itself was wonderful such a great relief to walk into a large size shower with great control of water heat. After walking around all day in Hanoi a great shower is one of the best things to have. Breakfast was generous with very good coffee catering for both Western and Vietnamese dish requirements. They managed our lactose intolerance very well just beware to ask for special bread because most bread in Vietnam contains butter. The hotel is located very close to the beer alley and where all the partying on weekends occurs, however the noise level was very mild during the weekend and stopped completely at 1:00 a.m. so we had an excellent night's rest. Such a central hotel is a great bonus.

Nice big bedroom which was clean and very welcoming staff throughout our stay. If you want to be in the heart of the old quarter, this is a great place and good value for money - the road outside is busy but not as manic as the others nearby. There is some noise from outside street and inside corridor but with the AC on and earplugs we slept fine!

A hotel with all the comforts needed during a vacation. A varied and delicious breakfast. Meets everyone's needs. Friendly and smiling staff with a desire to help with any question or problem. And most importantly, the location! In the middle of the old city. Within walking distance of everywhere. I really enjoyed it, and I will definitely return to this hotel when I come to Hanoi again. In short: an oasis in the middle of the hustle and bustle.

The property was very clean and one of the best locations to stay in Hanoi! It was quiet at night to sleep well! The staff and front desk were also very accommodating and friendly! They even have a travel consultant for last minute trip planning. The breakfast there was also very nice that was buffet style and starts 630am before your morning travel starts for adventures. When visiting Hanoi I will always plan to come back to stay here!