

This hotel is perfectly located in the heart of Ha Noi Old Quarter. All tours offer free pickup from this hotel. There are many food options around this area. There is so much to see here. The hotel and its services are top notch. The staff go above and beyond and tell you how to navigate the area and even provide you local maps and information brochures at the time of check-in. The breakfast was good and had a nice selection of food and deserts. The room was comfortable and the room service staff were very kind and helpful. They are very good with their communication and try their best to meet customer's requests. Now that I am back home, I miss being here :)
Siddhartho
settembre 2025

The room only provides two free bottles of bottled water. When I called the front desk to ask if I could get more bottled water, I was told to go to the first floor to get some. I'm not sure if I heard it right, but that's not my impression. There was definitely no free bottled water. As a four-star hotel, this is not a good thing for customers. I hope they can provide more free bottled water, and limit the number, such as six bottles, which is acceptable.
Zhang
maggio 2025

The location is very convenient since it is located in the center of the old quarter. There are a lot of eateries nearby, massage/ spa places can also be found within walking distance. Most importantly, going to some attractions are only 10-20 minutes car ride or able to walk if you want to explore the area.
Grace
ottobre 2025

I had a wonderful stay at the Hotel. The location is excellent just a short walk to the Old Quarter and major attractions, yet the hotel itself is tucked away enough to offer a peaceful retreat from the city's hustle and bustle. My room was spotlessly clean well-appointed and surprisingly quiet, with a very comfortable bed that made it easy to rest after long days of exploring. The staff were incredibly warm and helpful always ready with a smile and great local recommendations. Loved the shower !!!
Martin
giugno 2025

The service provided by the receptionists was exceptional and very welcoming. Even from the very start, Ms. Rory, our receptionist, entertained us right away, explaining the different amenities of the hotel and the best places to visit in the Old Quarter in Ha Noi. All of this was very useful and insightful in guiding us to have the best experience during our limited stay. Moreover, the receptionists were also very accommodating in serving us food and being available even though we had an early checkout of 4:00 AM. The service was more than excellent, and I could say the best throughout our trip to Vietnam!
Xander
gennaio 2025

The location is perfect, it's in Old Quarter, it's near everything - cafes, local food stalls, restaurants, beer street, literally everything! There are some attractions on the other side of the lake where you'd think is far but it's very walkable from the hotel. I wasn't able to get breakfast but my friend had it and he said it was delicious and so many choices. I thought the room would be a little bigger but not an issue, it was still spacious enough for the two of us. Everything is clean. Comfortable beds, sheets are thick. They even had a welcome snack and drinks for us. We had a balcony, sadly it's facing another building but it's okay. The bathroom, for me, is the best. It's big and has the basic toiletries. Staff was the best. All very nice and accommodating. They will help you with anything. Overall we had a very nice stay. Will definitely book here again if ever I come back and would recommend to friends. :)
Patricia
dicembre 2024

The staff were so lovely and accomodating - they helped us with reservations and were very friendly every time we came in. The location is very handy - just a short walk or Grab to the places we wanted to see. Our room was clean, comfortable and spacious. We didn't have any issues with noise from outside or other guests. Breakfast had many options and overall was pretty decent.
Alexa
luglio 2025

The room was spacious, very clean, and with a comfortable bed and small sofa to sit and lounge on. There's a kettle for tea or coffee and two small bottles of water which they replaced every day which was very generous. In addition there's a filtered water cooler and which one can fill the bottles and reduce plastic waste. The shower itself was wonderful such a great relief to walk into a large size shower with great control of water heat. After walking around all day in Hanoi a great shower is one of the best things to have. Breakfast was generous with very good coffee catering for both Western and Vietnamese dish requirements. They managed our lactose intolerance very well just beware to ask for special bread because most bread in Vietnam contains butter. The hotel is located very close to the beer alley and where all the partying on weekends occurs, however the noise level was very mild during the weekend and stopped completely at 1:00 a.m. so we had an excellent night's rest. Such a central hotel is a great bonus.
Prof
dicembre 2024

The hotel is in a fantastic location, close to numerous amenities, making it easy to explore the city. The rooms are impeccably clean and well-maintained, with a warm and welcoming ambiance. The staff are incredibly polite, attentive, and always ready to help, which made our stay very enjoyable
Alan
novembre 2024

Nice big bedroom which was clean and very welcoming staff throughout our stay. If you want to be in the heart of the old quarter, this is a great place and good value for money - the road outside is busy but not as manic as the others nearby. There is some noise from outside street and inside corridor but with the AC on and earplugs we slept fine!
Will
ottobre 2024
Prenotazioni:
+1 (888) 385-8465